Once you have decided on the exact Concierge Service you require, please carefully read the Terms and conditions provided in this link, as these form the basis of your relationship with TEL (‘TEL’ or ‘us’) a global bespoke luxury concierge company and with any supplier with whom you have a direct contract. Except where otherwise stated, these booking conditions only apply to Concierge Services which you book with us and which we agree to make, provide or perform (as applicable) as part of our contract with you or, where we act as agent as set out below, arrange for you.

All references in these booking conditions to “holiday”, “booking”, “contract”, “corporate event”, “bespoke experience or event,” “package”, “tour” or “arrangements” mean such leisure and/or business travel arrangements unless otherwise stated. In these booking conditions, “you” and “your” means all persons named on the booking or any of them as applicable (including anyone who is added or substituted at a later date).